At Atrium Fashion, we respect your right to a refund. If you wish to return an item for a refund, please follow these guidelines:

  • Request Period: You may request a refund within 14 days of receiving your order.

  • Condition for Refund: Refunds are issued only for items returned in their original condition – unworn, undamaged, and with all original tags attached.

  • Payment Method: * Since current payments are made via Cash on Delivery, refunds are processed exclusively via bank transfer to your personal account.

    • When returning an item, please provide your bank account number (IBAN/Account details) and the account holder's name (via email or the return form included in the package).

  • Processing Time: We will process your refund as soon as possible, and no later than 7-10 business days after we receive the returned package and verify its condition.

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